退款政策 Refund Policy

保健小編|最後更新:2026-10-07|Last updated: 2026-10-07

營運者:結音國際有限公司|聯絡信箱:contact@jayzin.net|聯絡地址:臺北市大安區忠孝東路4段233號8樓之10
Operator: Jayzin International Co., Ltd.(結音國際有限公司) | Contact: contact@jayzin.net
⚠️ VIP 付費已上線,實際價格、訂閱週期與金流業者以付費頁面公告為準。本頁為退款原則,交易成立前請一併閱讀服務條款。

1. 適用範圍

本政策適用於「保健小編」之 VIP 付費訂閱(每天 20 次、每月上限 500 次之自動續扣方案)。免費額度、VIP 試用與邀請獎勵為贈送額度,不可轉讓、兌現,不適用退款。

2. 方案與計費

  • 方案內容:VIP 訂閱制,自動續扣,實際價格與週期(月/年)以付費頁面公告為準,目前為 VIP 月訂閱 NT$599/年訂閱 NT$6580。
  • 收款方式:由本站公告之金流業者處理付款,本服務不儲存卡號。金流業者名稱於付費頁面揭露。
  • 生效時點:付款成功後即開通 Pro 額度(pro_expires_at 展延),購買時會請你確認同意立即開通。

3. 猶豫期與退款

  • 7 日猶豫期:依台灣《消費者保護法》第 19 條,首次付款(含每次續扣)後 7 日內(自付款完成翌日起算,含例假日),得以書面(來信 contact@jayzin.net)解除契約,無須說明理由。
  • 未使用全額退:7 日內且未使用任何付費生成額度者,全額退還實付金額。
  • 已使用按比例退:7 日內已使用者,扣除「已過天數 ÷ 訂閱週期 × 實付金額」後退還餘額;不另扣金流手續費。
  • 超過 7 日:當期費用不予退還,但可取消續訂,權益保留至本期屆滿,次期起不再扣款。
  • 不予退款:因違反服務條款遭停權者,未使用額度不予退還;贈送之試用/邀請額度不予退費。

4. 如何取消與申請退款

  • 來信 contact@jayzin.net,主旨註明「申請取消/退款」,並附 LINE 顯示名稱、付款信箱、訂單編號(或付款日期金額)。
  • 我們將於 30 天內回覆審核結果;審核通過後 14 個工作天內,按原支付方式退還(實際入帳依各金流/銀行 3–10 個工作天)。
  • 取消續訂亦同以上信箱辦理;取消後次期生效,當期用到期滿,不按比例退費。

5. 重複扣款與系統異常

因重複扣款、金額錯誤或可歸責於本服務/金流之技術故障致未開通權益者,全額退還溢收款項,金流手續費由營運者負擔。請來信並附扣款截圖,我們會對帳後處理。

6. 發票處理

退款成立時,已開立之電子發票將作廢或開立折讓證明單。請配合提供載具或統編資訊;發票處理不影響退款權利,僅為稅務必要程序。

7. 聯絡我們

營運者:結音國際有限公司
信箱:contact@jayzin.net
地址:臺北市大安區忠孝東路4段233號8樓之10

⚠️ Paid VIP plans are now available. Final price, billing cycle, and payment provider will be posted on the checkout page. Read this together with the Terms of Service.

1. Scope

This policy covers paid VIP subscriptions (20 generations/day, capped at 500/month, auto-renewing). Free quota, VIP trials, and referral rewards are complimentary credit — non-transferable, non-redeemable, and non-refundable.

2. Plans & billing

  • Plan: VIP subscription with auto-renewal. Price and cycle (monthly/yearly) are posted on the checkout page, currently VIP Monthly NT$599 / Yearly NT$6580.
  • Payment: processed by the payment provider disclosed on the checkout page. We never store card numbers.
  • Activation: Pro quota (pro_expires_at) is granted immediately after successful payment, with your consent to immediate activation at checkout.

3. Cooling-off & refunds

  • 7-day cooling-off: under Taiwan's Consumer Protection Act Art. 19, you may cancel in writing (email contact@jayzin.net) within 7 days after each payment (counted from the day after payment, including holidays), no reason required.
  • Unused: if no paid quota was used within the 7 days, a full refund of the amount paid.
  • Partially used: if quota was used, we deduct (elapsed days ÷ cycle × amount paid) and refund the remainder; no extra payment-processing fee is charged.
  • After 7 days: the current period is non-refundable, but you may cancel renewal; access continues until the period ends.
  • Not refundable: unused quota forfeited on suspension for Terms violations; complimentary trial/referral credit is never refundable.

4. How to cancel or claim

  • Email contact@jayzin.net with subject "Cancel / Refund", including your LINE display name, billing email, and order number (or payment date and amount).
  • We reply within 30 days; approved refunds return to the original payment method within 14 business days (bank/provider posting takes another 3–10 business days).
  • Renewal cancellation uses the same mailbox, takes effect next cycle; the current period runs to expiry without proration.

5. Duplicate charges & failures

Duplicate charges, wrong amounts, or technical failures attributable to us or the payment provider that leave your quota ungranted are fully refunded, with processing fees borne by the operator. Email us with a charge screenshot for reconciliation.

6. Invoices

Approved refunds void the e-invoice or issue an allowance certificate as required for tax purposes. Please provide carrier or uniform-number details upon request; this does not affect your refund right.

7. Contact

Operator: Jayzin International Co., Ltd.(結音國際有限公司)
Email: contact@jayzin.net
Address: 8F-10, No. 233, Sec. 4, Zhongxiao E. Rd., Da'an Dist., Taipei City, Taiwan